How Losing a Job Can Help You Improve Your Profitability

Presented on Tuesday, December 3, 2019

Professional water well contractors provide one of the necessities to sustain human life, yet too often fail to recognize the value of their knowledge and expertise—let alone their investment in equipment and personnel.  When the phone rings or there is an email inquiry for a job, what should the response be—certainly not a quote based on a competitor’s pricing structure.  The fear of “losing a job” can ultimately result in “losing the business.”  This workshop will walk you through the indirect cost maze that can determine whether your business is poised for long-term profitability or a capital death spiral.

Jeffrey Williams, MGWC/CVCLD
Spafford and Sons Water Wells, Jericho, VT
Jeffrey W. Williams, MGWC, CVCLD, vice president of Spafford and Sons Water Wells, has been employed in the groundwater industry for over 32 years. He has been an officer of the Vermont Ground Water Association for 27 years, serving in all capacities; he is currently serving as treasurer and educational director. Williams has served on the NGWA Safety, Affiliate States, and Rural Water subcommittees. He is currently serving as chairperson for the Government Affairs Committee, a member of the Geothermal Subcommittee, and completing his first three-year term as a Contractor Division and NGWA Board Director.

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