Not Just a Bolt-on; Integrating Safety into Operational Excellence

Presented on Tuesday, December 3, 2019

The term "safety culture" is often overused and misunderstood. Most companies hold safety as one of their values – something that represents who they are at the core. However, leaders and employees often fail to demonstrate that value by their words and deeds. Leaders mean well, but many do not understand what is required of them to achieve “zero harm” on a daily basis. If safety is a value, all employees should be involved in creating and following clearly defined and understood expectations. There must also be an effective management system in place to ensure those expectations are being met by all members of the organization, just like production & quality. When an organization truly embraces safety as a value, there are dividends paid in the forms of improved quality, profitability, and morale. This presentation explores case studies where safety is an interwoven component of operational excellence.

Valerie Thiel
Safety Services, Caterpillar Inc., Peoria, IL
Valerie specializes in connecting industry leading companies with customized cultural solutions for management challenges. She has 11 years of experience forging partnerships with global organizations in pursuit of systems, process and performance excellence. Valerie has a Bachelor of Arts degree in International Business and Spanish.

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